So to fix the problem, try to update the keyboard drivers. The problem can also be caused by outdated keyboard drivers. Move on to next method.)Ĥ.) Restart your computer and check to see if the problem is resolved. (If you don’t see Scancode Map on the right pane, it means this method doesn’t work for you. In the right pane, right-click on Scancode Map and select Delete. This is to open Registry Editor dialog box.Ģ) Go to HKEY_LOCAL_ MACHINE\ System\CurrentControlSet\Control.ģ) Under “Control” folder, find and click Keyboard Layout folder. And it is recommended to back up the registry before you get started, so you can restore it if a problem occurs (See How to Back Up and Restore Registry).ġ) Click Start menu button and type “ regedit“. Ensure that you follow the instructions step by step. Note modifying registry incorrectly may cause serious problems. Follow steps below to enable the Windows key using Registry Editor. If the key is disabled, the problem may occur.
You might need to replace it with a new key. If the key doesn’t work on that computer, the key might be physically broken. If you are using a desktop PC, connect the keyboard to another computer and see if the Windows key works. Method 2: Try the Keyboard on Another Computer (for external keyboard only) So if that’s the case, press that key to unlock Windows key. If that key is on, you can’t use Windows key at all. You can use it to lock and unlock Windows key. On some keyboards, there is a lock key for the Windows key. If the Windows key does not provide shortcut access to the Start button, try methods below. After trying the methods there, the problem should fix.Ĭase 2: Windows Key Cannot Open Start Menu If you can’t access Start menu by pressing the Windows key or using the mouse, go to Windows 10 Start Button Not Working for the solutions. Just try the methods depending on the case:Ĭase 1: Windows Key & Start Button Not WorkingĬase 2: Windows Key Cannot Open Start Menu Case 1: Windows Key & Start Menu Not Working If the Start menu opens successfully in that way, there is problem with the Windows key. If the Start menu can’t be opened either, there is problem with the Start menu. You can identify it by using your mouse to click the Start button to open the Start menu. The cause can be the problem key or problem Start menu. If you are using Windows 10 and can’t use it to open Start menu. The Windows key on the keyboard allows you to access Start menu quickly.
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